Privacy Policy

This Privacy Policy ("Policy") describes how maju88 ("we", "us", "our", or "the Platform"), operating the website athttps://maju88.cam, collects, processes, stores, and protects the personal data of individuals who access or use our online casino, sports betting, and related entertainment services.

maju88 is an online gaming platform primarily serving adult users in Malaysia. Our platform operates in English and accepts transactions in Malaysian Ringgit (MYR). All personal data processing activities described in this Policy are carried out in connection with account registration, identity verification, payment processing, gameplay, customer support, and the ongoing operation of the maju88 service.

By creating a maju88 account, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside our Terms & Conditions, which govern the overall relationship between you and maju88.

We take our responsibilities as a data processor seriously. We apply appropriate technical and organisational security measures to safeguard your information, and we are committed to handling your data in a transparent, fair, and lawful manner.

For the purposes of this Policy, the following terms have the meanings set out below:

maju88 collects personal data that is necessary and proportionate to the delivery of our services. The categories of data we may collect include:

• Full legal name;
• Date of birth (to verify the21+ age requirement);
• Malaysian NRIC number (MyKad) or passport number;
• Residential address (including city — e.g., Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam);
• Email address and mobile phone number.

• Username and encrypted password hash;
• Account registration date and last login timestamp;
• Communication and support interaction history.

• Payment method type (e.g., Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong Bank, BTC/USDT);
• Transaction reference numbers, deposit and withdrawal amounts in MYR;
• Bank account or e-wallet identifiers (partial, tokenised where applicable).

• IP address and approximate geolocation;
• Device type, operating system, and browser version;
• Pages visited, session duration, and in-platform navigation behaviour;
• Game history, bet amounts, wager outcomes, and bonus usage records.

• Copies of government-issued photo identification documents;
• Proof of address documents (utility bills, bank statements);
• Selfie or liveness check images where required by our verification process.

maju88 collects personal data through the following means:

• Direct input: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or responding to a promotion;
• Automated collection: Technical data gathered automatically when you access the Platform, including via cookies, server logs, and analytics tools;
• Third-party processors: Identity verification results and fraud-screening data passed to us by our KYC and payment processing partners;
• Publicly available sources: In limited circumstances, we may cross-reference information against publicly available databases for fraud prevention or compliance purposes.

maju88 processes your personal data on the following legal bases:

maju88 uses the personal data we collect for the following purposes:

• Account management: Creating, verifying, and maintaining your maju88 account;
• Service delivery: Processing deposits and withdrawals in MYR, crediting winings, applying bonuses, and settling wagers;
• Identity and age verification: Confirming that you are a real person aged 21 or above and that your payment details are legitimate;
• Fraud and AML prevention: Detecting, investigating, and preventing fraudulent activity, money laundering, and other illegal conduct on the Platform;
• Responsible gambling: Monitoring gameplay patterns to identify potential problem gambling behaviour and applying protective measures where appropriate;
• Customer support: Responding to your enquiries, complaints, and support requests;
• Platform analytics: Understanding how the Platform is used in aggregate to improve features, fix bugs, and optimise the user experience;
• Legal compliance: Meeting our obligations under applicable laws and responding to lawful requests from regulatory or law enforcement authorities.

maju88 may share your personal data with the following categories of recipient, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

To process deposits and withdrawals, we share relevant transaction data with the payment processors you select — including but not limited to Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and the banking partners of Maybank, CIMB, Public Bank, and Hong Leong Bank. Each provider operates under its own applicable privacy and data protection framework.

We engage specialist third-party identity verification and anti-money laundering (AML) screening services. These processors receive the minimum personal data required to carry out verification checks on our behalf and are contractually prohibited from using that data for any other purpose.

Certain technical gameplay data (such as session tokens and game round identifiers) is exchanged with our licensed game content providers to ensure proper game delivery and audit trail integrity. These providers do not receive your full identity profile.

maju88 will disclose personal data to competent authorities where legally required to do so — for example, in response to a valid court order, regulatory investigation, or law enforcement request. We will notify you of any such disclosure to the extent permitted by law.

In the event of a merger, acquisition, restructuring, or sale of assets involving maju88, personal data held by the platform may be transferred to the successor entity, subject to equivalent data protection commitments.

maju88 uses cookies and similar tracking technologies to maintain session state, remember your preferences, gather analytics data, and support fraud prevention. The types of cookies we use include:

You may adjust your browser settings to block or delete cookies at any time. Note that disabling strictly necessary cookies may prevent some Platform features from functioning correctly.

maju88 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations. Our general retention principles are as follows:

• Active account data: Retained for the full duration of your account's active status;
• Transaction records: Retained for a minimum of five (5) years from the date of transaction in accordance with standard financial record-keeping obligations;
• KYC documents: Retained for a minimum of five (5) years after account closure;
• Support and communication records: Retained for two (2) years from the date of last interaction;
• Technical and usage logs: Retained for up to twelve (12) months, then anonymised or deleted.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised such that it can no longer be attributed to an identifiable individual.

maju88 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption on all data transmissions between your device and our servers;
• Encrypted storage of sensitive fields including passwords (stored as salted hashes, never in plain text) and payment identifiers;
• Access controls restricting internal staff access to personal data on a strict need-to-know basis;
• Intrusion detection and monitoring systems that alert our security team to abnormal access patterns in real time;
• Regular security audits and penetration testing of critical Platform infrastructure.

As a data subject, you hold meaningful rights over your personal data. maju88 is committed to honouring these rights in a timely and transparent manner. Your rights include:

To exercise any of these rights, please contact us via live chat or at [email protected]. We may need to verify your identity before processing your request. We aim to respond to all data rights requests within 30 days.

maju88 is strictly an adult platform. We do not knowingly collect personal data from any individual under the age of 21. Our registration process includes mandatory age verification fields and we conduct KYC checks on all accounts prior to withdrawal processing.

If we become aware that personal data has been collected from an individual under the age of 21 — whether through a false declaration or otherwise — we will immediately suspend the relevant account, void any associated balances, delete the data, and take appropriate further action in line with ourResponsible Gambling policy.

The maju88 Platform may reference or integrate with third-party service providers — including payment processors, analytics tools, and game content providers. Each third-party service operates under its own independent privacy policy, and maju88 does not control how those parties handle data beyond the scope of our contractual data processing agreements with them.

We undertake due diligence on all third-party processors we engage with, requiring them to maintain adequate data protection standards. However, we encourage you to review the privacy policies of any third-party service you interact with independently of the maju88 Platform.

In the course of providing our services, your personal data may be transferred to, and processed in, countries outside Malaysia. Where such transfers occur, maju88 will ensure that appropriate safeguards are in place — such as data processing agreements incorporating recognised data protection standards — to protect your data to an equivalent level as required under applicable law.

By using the maju88 Platform, you acknowledge that your data may be transferred internationally as described in this Policy for the purpose of delivering the services you have contracted with us to provide.

maju88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. Where changes are material, we will notify active Members via email or an on-platform notification prior to the changes taking effect.

The most current version of this Policy is always available at https://maju88.cam/privacy-policy. The "Last Updated" date at the top of this page indicates when the most recent revision was made. Your continued use of the Platform following any update constitutes acceptance of the revised Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way maju88 handles your personal data, please contact our support team through the following channels:

• Live Chat: Available24 hours a day, 7 days a week via the chat widget on the Platform. Typical first response under2 minutes.
• Email: [email protected] — please include "Privacy Request" in your subject line for faster routing. Responses within 12 business hours.
• Operating Hours: Daily 00:00 – 24:00 MYT (UTC+8), including Malaysian public holidays.

For data subject rights requests (access, erasure, rectification, portability), please email [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and aim to fulfil it within 30 days.